Returns & Exchanges
BRITNEY will accept returns and exchanges within 15 days of fulfillment. Items must be returned in the condition in which you received, unworn and unwashed or will be subject to denial. Please ensure the contents of your
return matches the return packing slip generated for your package. Do not
include additional items not listed.
We offer free returns for STORE CREDIT ONLY. Store credit never expires and is issued instantly once your return is accepted. Returns are free for U.S customers.
Items listed below are NOT eligible for Returns or Exchanges:
Final Sale Items
Last Chance Sale Items
Flash Sale Items
Style Steals Items
All Accessories (Jewelry, Hats, Scarves, Sunglasses, Belts & Handbags)
SALE / DISCOUNTED MERCHANDISE
All sale merchandise, site-wide sale periods, bundles, and discounted purchases are FINAL SALE and items
purchased during these periods are not eligible for return or gift card.
CANCELLING OR CHANGING YOUR ORDER
BRITNEY works quickly to process and ship
orders, so once you have placed your order, we are usually unable to
make any changes. Please ensure the items in your order and address are correct
before purchasing. If you are unsure please EMAIL, DM, or CHAT us before you
order. Should you have any issues, please email us at info@shopbritney.com
within 24 hours of your purchase and we will do our best to accommodate your
changes, but we cannot guarantee requested changes can be made.